Thank you for visiting the “Mind Over Matter: Healthy Bowels, Healthy Bladder” (MOM) website!

The MOM program was developed by a team of women, community partners, and researchers at the University of Wisconsin-Madison. The in-person MOM program has been offered throughout the state, but this website is the first time we have offered the program online.

The information on this page is related to a research study that we did with visitors to this website. We are not inviting volunteers for the research at this time. You can use this website whether or not you participate in the research study.


Why are researchers doing this study?

  • The purpose of this research study is to understand who uses this website, how they use it, and how well it helps women change their behaviors to improve or prevent symptoms.
  • We are doing this research because this program has not been tested as an online program before. We know that the program works face-to-face, but most women do not attend face-to-face programs.
  • We hope to learn whether this online program reaches more women than the face-to-face program, and also whether it helps women make changes and improve symptoms the way the face-to-face program does.

Who are the researchers?

This study is being done at by researchers at the University of Wisconsin-Madison (UW- Madison) with help from community organizations across the state. The lead researcher is Dr. Heidi Brown. We estimate that about 800 people across the state will participate in this study. Funding for this study is provided by UW-Madison’s Institute for Clinical and Translational Research and the National Institutes of Health.

What will happen in the study?

If you decide to participate in this research study, the researchers will ask you to complete two online surveys (questionnaires) over the next four months. These surveys will be sent to your email. The researchers will also collect information about how you use this online program.

The research team may also invite you to complete a brief (no more than 30 minutes) telephone interview. We will contact you by email to schedule a phone interview if you’re interested.

You may skip any question on the questionnaires or in the interview that you do not wish to answer.

Email is generally not a secure way to communicate about your health as there are many ways for unauthorized users to access email. You should avoid sending sensitive, detailed personal information by email. Email should also not be used to convey information of an urgent nature. If you need urgent medical attention, you should contact your primary health care provider.

The information collected in this study may be kept for future related research projects.

How long will I be in the study?

You will be part of the study for about 4 months. You will be asked to complete an online survey today that should take about 15 minutes. You will receive an email in 4 months inviting you to complete a similar survey. If you do not complete a survey, you may receive up to 3 reminder emails.

  • There is no single standard treatment for bladder or bowel incontinence. As part of their regular health care, people might take medicine, see a physical therapist, see a nutritionist, wear a device, have an office procedure, have surgery, or choose to have no treatment at all.
  • People who access the online program will learn about these treatments and may choose to seek medical treatment for bladder or bowel incontinence.
  • People who take part in this study will not get any medical treatment from the study.
  • This study is not part of your health care.

Do I have to be in the study? What if I say "yes" now and change my mind later?

No, you do not have to be in this study. Taking part in research is voluntary. This means that you decide if you want to be in the study. If you decide now to take part, you can choose to leave the study at any time.

Let the researchers know if you choose to leave the study.

If you decide not to take part in the study, or if you choose to leave the study, your choice will not affect any treatment relationship you have with healthcare providers at UW-Madison, UW Health or any affiliated organizations, or any services you receive from them. No matter what decision you make, and even if your decision changes, there will be no penalty to you. You will not lose medical care or any legal rights.

Will being in this study help me in any way?

Being in this study will not help you directly. But your participation in the study may benefit other people in the future by helping us learn more about the online program.

What are the risks?

There is a risk that your information could become known to someone not involved in this study, which might make you uncomfortable. You may also feel embarrassed or uncomfortable completing questions about your health.

Will this study cost me anything?

There will be no cost to you for any of the study activities or procedures.

Will I be paid or receive anything for being in this study?

  • We will pay you $20 for participating in this study if you complete both surveys (today and in 4 months). You will be asked to complete a form (W-9) and a check will be mailed to you within 1 month of returning your completed form. If you choose to leave or we take you off the study for any reason, you will not receive payment.

  • If you are invited for a telephone interview, you will receive a $20 check if you complete that interview.

How will the researchers keep my research information confidential?

We have strict rules to protect your personal information. We will limit who has access to your name, address, phone number, and other information that can identify you. We will also store this information securely. We may publish and present what we learn from this study, but none of this information will identify you directly without your permission.

However, we cannot promise complete confidentiality. Federal or state laws may permit or require us to show information to university or government officials responsible for monitoring this study.

Who at UW-Madison can use my information?

  • Members of the research team

  • Offices and committees responsible for the oversight of research

  • Personnel who handle accounting and billing or do other tasks related to this study

Who outside the UW-Madison may receive my information?

U.S. Office for Human Research Protections

Will information from this study go in my UW Health medical record?

None of the information we collect for this study will be put in your medical record.

How will the research team use my protected health information (PHI)?

Protected health information, also called PHI, is information about your physical or mental health that includes your name or other information that can identify you. If you participate in this study, you will share your email address with the research team, and will also share information about your health, so you are sharing PHI with the researchers. The researchers will not have access to your medical records or any health information that you do not share with them.

Your authorization for researchers to use your PHI does not have an end date. However:

  • You can choose to take back your authorization for researchers to use your health information. You can do this at any time before or during your participation in the research.
  • If you take back your authorization, information that was already collected may still be used and shared with others, but the researchers will no longer be able to collect NEW information about you.T
  • To take back your authorization, you will need to tell the researchers by writing to the Lead Researcher, Dr. Heidi Brown, at 1010 Mound Street, 4th Floor; Madison, WI 53715.

Once ALL information that can identify you is removed from the health information collected in this study, then it is no longer PHI and this authorization will no longer limit how the remaining information can be used. This means the information could be used or shared for reasons other than the ones described in this form, such as a research study about another kind of disease. It also means that the information could be shared with researchers working at institutions that are not listed above.

Is my family doctor seeing any patients in-person?

  • We continue to see patients VIRTUALLY, via video or on the telephone, for the foreseeable future. Where your family doctor deems it necessary and safe, face-to-face care will be booked on a case-by-case basis.
  • As such, any appointment requests will automatically be booked by our admin staff as a virtual appointment.

How do I prepare for my virtual appointment with my family doctor?

  • When booking your appointment, please confirm the preferred phone number your family doctor should reach you at.
  • 2 days prior to your appointment, you will receive an email from to confirm the appointment and review the Virtual Care consent form. Please look out for that email.
  • Expect a phone call at the scheduled time. While your family doctor strives to always be on time, please expect delays of up to 30 minutes.
  • Please note that your family doctor may be calling you from a NO-CALLER ID or PRIVATE number. If you have privacy settings that block private numbers, your doctor may not be able to reach you – please check with your service provider.
For more information: Understanding Virtual Doctor's Appointments

What should I expect for my in-person appointment with my family doctor?

  • 2 days prior to your scheduled in-person appointment, you will receive an email from to confirm the appointment and to fill out the mandatory COVID screening questionnaire.
  • Screening for COVID is mandatory prior to an in-person appointment. Failure to complete the screening may result in delays or cancellation of your appointment.
  • Please present to the appointment alone (exceptions will only be made for children or essential caregivers).
  • Upon arrival, please follow clinic instructions and maintain social distancing guidelines.
  • When inside the clinic, you will be expected to practice diligent hand hygiene, wear a mask, and comply with physical distancing and infection control protocols.
  • To conserve our limited PPE supplies, PLEASE BRING AND WEAR YOUR OWN NON-MEDICAL OR HOME-MADE MASK, if possible.

Can I currently book a periodic health exam (i.e. annual physical)?

  • Unfortunately, we will not be resuming periodic health examinations at this time. We will certainly keep you updated as we progress through the various stages of re-introduction to in-person care.
  • We continue to book well-baby visits, pregnancy visits, pap tests and routine vaccinations. If you are due – please contact our clinic to book an appointment.
Checklist for Healthy Adults

My employer/school is asking for a doctor's note for return after illness. How do I request a clearance letter from my family doctor?

We appreciate that the continuously evolving return-to-school/work public health guidelines are a source of confusion and frustration for many. Please continue to check OPH link below for the most up to date information and changing screening tools:

Please use the following self-attestation forms as clearance letters:

Why is my family doctor not seeing all patients in-person?

  • We have to continue to reduce COVID risk in our offices through physical distancing, which will reduce the amount of people we can have in our office at any one time.
  • Health Authorities require us to wear PPE (masks and eye protection) during all in-person encounters. PPE remains in short supply – therefore, we have to be economical with its usage.
  • We have to clean our exam rooms frequently and thoroughly to ensure you are not at risk of catching COVID from your visit - this will reduce the number of people we can see in our office each day.
  • We know that virtual care is safe and effective in a number of conditions and welcomed by a number of our patients as more convenient.

Is wearing a mask mandatory during an encounter with medical staff at SOMC?

Yes – all patients are expected to wear a mask for their own safety and the safety of others. If you have a health condition that makes it difficult to wear a mask, let our staff know in advance so your family doctor can determine safe accommodations or make alternative arrangements.

I received an email from South Ottawa Medical Centre ( Should I open it?

YES! The South Ottawa Medical Centre is launching a new portal (CognisantMD Ocean platform) to enhance communications with patients virtually. This allows your family doctor to securely send messages and attachments, and invite you to complete forms and questionnaires online, without the risks of email. Of note - The emails you receive are outgoing only. Please do not reply to the email. If you have any questions or concerns, please contact the office in the usual manner.

Is it safe to see my family doctor in person?

Visiting your family doctor's office is arguably safer than going to the grocery store. While at SOMC, every patient will be expected to practice diligent hand hygiene, wear a mask, and comply with physical distancing and infection control protocols. Any patients with COVID positive screens are managed by their family doctor virtually or redirected to COVID Care Clinics in Ottawa. Our doctors and administrative staff are also screened daily.

Please rest assured that your safety is our top priority.

Agreement to Participate in the Research Study

If you click the box below, it means that:
  • You have read this consent form.
  • You have had a chance to ask questions about the research study, and the researchers have answered your questions.
  • You want to be in this study.
* Required

Thank you for agreeing to participate in the research study! You will receive an email message from the research team within 48 hours.

Click here to download a printer-friendly version of this information.


Funding for this study is provided by UW-Madison’s Institute for Clinical and Translational Research and the National Institutes of Health